Your payment-related questions, answered! Please scroll down to learn about the payment methods we accept. Can’t find your question here? Don’t hesitate to contact us.
What are the fees associated with bringing my pet to Carolinas Veterinary Care Clinic?
We will provide and discuss a written good-faith estimate of the cost of our services before any treatment or services are performed on your pet, however, unforeseen events such as emergencies or complications may necessitate changes of this estimate which will be the responsibility of the person presenting the pet for services. Should this occur, the doctor’s staff will make every effort possible to discuss this with you before additional fees are incurred; however, if the patient’s condition is of a critical nature, the doctor will use his/her best judgment which may be to administer therapy immediately.
What are my financial obligations for payment?
Full payment is due when services are rendered. For emergency appointments, surgeries, and advanced procedures a deposit may be required.
What types of payment are accepted?
We accept the following methods of payment: cash, debit, and personal check with appropriate identification. We accept the following methods of payment: cash, debit, and personal check with appropriate identification.
In addition, we accept these credit cards:
- Discover Card
- American Express
Does Carolinas Veterinary Care Clinic Offer Payment Plans?
For eligible clients, we are able to offer a “No Interest During Promotional Period Payment Plan” for medical services through our partnership with Care Credit®. Clients are required to submit an application for credit and approval through an online system or you can stop by the office to pick up an application. If you would like to apply now, click here. In addition to using your CareCredit card for veterinary payments, you can use it at other healthcare practices that offer CareCredit, such as the dentist. As the leader in healthcare financing, CareCredit has made it easy for millions of people nationwide to accept the best treatment recommendations for their pets, and themselves.
Learn more by visiting CareCredit or call us for details. You can also visit our Wellness Plans page for information on how you can pay a low monthly payment for your pet’s preventive care. Please note that our wellness plans are NOT “Pet Insurance”.
The past decade has seen remarkable advances in veterinary medicine. Coupled with this has been the growing acknowledgment of how important and valued pets are; many consider their pets as important family members. Because these new advances in animal health care can be expensive, many pet owners are now purchasing pet insurance. The staff of Carolinas Veterinary Care Clinic recommends that every pet owner consider pet insurance. If you already have pet insurance, we’ll provide you with copies of your pet’s medical records for submission to your insurance company for re-reimbursement. Please note that our policy of payment due when services are rendered still applies to clients with pet insurance.